Case Study: Membership/Point of Sale System

Customizable membership management and touch-screen ready point of sale system for an outdoor recreation facility to seamlessly manage new and existing membership records, yearly site applications and on-site purchases.

2

Team Size

6 months

Duration

Web/MySql

Scope

Business Need → Solution

The client had a Membership Management and Point of Sale system that was quickly becoming outdated and difficult to use, costing both time and money. Their goal was to implement a new streamlined, touch-screen ready interface to speed up transactions, keep their membership records organized and easy to maintain, and allow for on-the-fly, user-based updates to system lists and price points. We needed to determine the best way to migrate all of their existing data into a new database structure, and design a new system that would accommodate their daily transaction workflow.

Using our team’s combined years of process experience and business insight, we:

– successfully migrated all existing data into a new MySQL database structure, tackling some data cleanup issues along the way
– implemented an admin management interface so the client can maintain minor system updates themselves
– designed a more modern and significantly improved system overall

The client can now more easily navigate and maintain member records, and all point of sale transactions can be more quickly completed using the clean, user-friendly, touch-screen interface.

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