Business Need → Solution

The client had a failing inventory/order management system that was unstable more than 75% of the time and no available technical support for their legacy app. The challenge was to determine the best path for system replacement as quickly as possible, while maintaining current process flow integrity, suggesting improvements where needed, migrating all necessary data elements from multiple data stores, and ultimately providing a final product plan with a low to moderate learning curve and out-of-the-box usability, while exploiting all of their existing equipment to minimize cost.

Using our team’s combined years of process experience and business insight, we:

– assessed the existing business process and equipment to re-engineer the business, including reviewing the full process flow to discover pain points and recommend improvements/efficiencies as needed.
– researched available technology options and presented alternatives and recommendations.
– implemented the selected system, setting up all needed infrastructure and equipment, including a top of the line, easy-to-use labeling system.
– successfully migrated existing data into a new system, which was a major concern for our client since they had zero success in any previous data migrations. Our team developed successful workarounds to keep all data intact.

Our client is now up and running with a new streamlined process and reliable inventory and sales management system, with regular system backups and continued support, and is now working with us to design new system modules their previous application never had.